Articles of Interest

Common and Costly Mistake #2 That Nearly All Agents Make:
Image Style Websites

By Stephen Raitt (Reprinted with Permission)

Most agents believe that marketing means promoting themselves. They believe that saying they are "the best" means people will want to work with them.

Every year, real estate agents from all over the globe spend millions of dollars on colorful, beautiful and expensive brochures and advertisements. These polished pieces are filled with clever lines that promise "quality", "integrity" and "service".

This type of advertising is called "image" or "institutional" advertising. Image ads usually talk about how great the person paying for the ad is. This type of advertising provides no benefits to prospects, and gives them little or no reason to favor your business over others.

Open any local newspaper and you'll usually find an entire section of realtor advertising filled with realtors making the same empty and meaningless boasts:

  • "I'm #1!" (Would you sign with someone simply because they told
    you they were #1?)
  • "We Are The Biggest!"
  • "I Sell Homes In The Best Communities!"
  • "I Care About Your Business!"
  • "I Have All The Credentials and Awards!"
  • "I Provide Great Service!"

What's wrong with ads and slogans like these? Several things....

  • they don't give prospects any compelling reason to contact you over any other agent (anyone can make the same claims).
  • there are no benefits for the prospect (What's in it for them?)
  • they don't tell a complete story
  • they don't make a specific offer
  • they don't include a call to action
  • they're not measurable or trackable

These "image" ads don't make the phone ring. Why? Well, to begin with, "quality", "integrity" and "service" mean different things to your prospects. These terms are too broad to be useful. Furthermore, everyone is saying the same vague old generalities. Think about all the advertisements you are inundated with on a daily basis. Do you process all these advertisements? Or have you unconsciously (or consciously) devised a strategy to deal
(or, more to the point, not deal) with all this advertising? Of course you have. It's called Tuning-out...Ignoring. The fact of the matter is... You can't make anyone read what they're NOT interested in.

It's that simple. People don't want to be sold. But, they do want to be helped. Successful marketers understand that they must concentrate on a prospects' needs and wants. This kind of advertising is called Emotional Direct Response Marketing (or more commonly just Direct Response). With effective direct response marketing, you offer people what they are dying to know, and then they contact you to get it. Done properly, this can totally
eliminate cold call prospecting by providing incentives for qualified prospects to contact you of their own volition.
Compare the following direct response style headlines with the previous ones:

  • Your Home Sold in 90 Days at a Price Acceptable to You or I'll Buy it for Cash!
  • FREE Over-the-Net Home Evaluation
  • Find out how to beat other buyers to HOT new listings.
  • Stop renting and own your own home. Free list of zero- down homes.
  • How to Save Thousands of Dollars When You Buy Your Next Home
  • 6 Things You Must Know Before You Buy
  • 27 Quick & Easy Fix Ups to Sell Your Home Fast and for Top Dollar

Put yourself in the shoes of someone looking to buy or sell a home. Are these headlines likely to be more effective in getting you to pick up the phone and call an agent than the image style boasts...of course they are.

Direct response marketing, by its very name is self-explanatory. It is designed to evoke an immediate response, action, visit, call or purchasing decision from the viewer or reader. Direct response advertising directs people to action. It compels readers, viewers, or listeners to contact you before they buy or sell a home.

Emotional direct response marketing is ideally suited for use on the Internet.

Why is this? People love to use the Internet because it offers a non-threatening and hassle-free way to gather news, facts and advice. They know they can visit your website without the pressure of talking to a sales representative or being sold. They know they won't have to talk to anyone if they don't want to. They can spend as much time as they want looking at information without feeling threatened.

Clearly, this is a double-edged sword. People know they can visit your site without the hassle of being contacted, but you want to talk to the real prospects. The SOLUTION - use direct response marketing techniques on your website.

The last thing people want to do is "raise their hand" so that a salesperson can contact them. In order to overcome the reluctance of being sold, you must give them forceful and compelling reasons to contact you. With a direct response website, people will be compelled to leave their contact information behind in return for
the free information or specialty service you will provide to them.

To find out the 8 most common and COSTLY MISTAKES that nearly ALL agents and brokers make with their website, and how to avoid them, visit http://SuccessWebsite.com?si=31. AOL Users: <a href="www.SuccessWebsite.com?si=31"> Click here</a>

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For the next 30 days, I encourage you to go on as many listing presentations as possible. If not for the increased production, then simply to increase your skill level. Bottom line: you need to have the integrity, the commitment and the responsibility to keep your word and move forward to achieve your next level.

Before we conclude, I'd like to reiterate the two concepts that I feel are most important. First, when you're meeting with a seller, you want to look at yourself as a coach . You're there to coach them and give them the best advice based on what they're committed to. Ninety-nine percent of the time, the best thing for them to do is to hire you. The second thing is when you're there with that seller, you must truly be present . Be present to their situation; be present to what they're saying. Don't talk at them, but talk with them.

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ABOUT THE AUTHOR: Stephen Raitt is a leading Internet marketing expert for the real estate and financing industry. He has helped thousands of real estate agents and loan officers develop and promote their Internet presence more profitably.

His Special Report, "How to Become the Dominant Internet Agent in Your Marketplace Overnight... Without Spending a Fortune, Wasting Your Time, or Even Caring How It Works!" and his book, "87 Ways To Make 0ver $1,OOO,OOO Annually In Commissions On The Internet" are both available WITHOUT COST or obligation at: http://SuccessWebsite.com

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